The founder of US patient network PatientsLikeMe wants to pilot his site’s technology in the NHS. PatientsLikeMe connects people...
Scotland is rolling out Patient Opinion to all of its health boards to allow patients to share their experiences of health services...
An ‘Insight Dashboard’ displaying patient experience data is being developed for use by the NHS Commissioning Board from...
Birmingham Children’s Hospital NHS Foundation Trust has launched an app to allow patients to give feedback in real-time. Children,...
The Francis report into the scandal at Mid Staffordshire Hospital NHS Foundation Trust says there should be a nationally consistent...
Paul Hodgkin, the chief executive of Patient Opinion, discusses gift economies, and how the digital world is making them into one of...
A project to let feedback influence commissioning was a winner at the EHI Awards 2012 and will feature at EHI’s new Information for...
Paul Hodgkin argues that complaints are escaping their institutional cages, and providers need a new and better response as they take...
Paul Hodgkin, the founder and chief executive of Patient Opinion, admits that people aren’t always very nice; and that they can be...
The public inquiry into the scandal at Mid Staffs ran a seminar this week on collecting and responding to patient feedback. Shanna...
This week’s EHI Video Diary follows Sean Riddell through a month of being the managing director of Emis.
