23 October 2014 14:46


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Health Secretary Jeremy Hunt has ordered a review to assess the merits of an ‘Ofsted style’ system of ratings for hospitals...

10 Jan 2013

A new iPhone app, called ‘GP Ratings’, has been launched to help people choose which GP surgery they should register with....

21 Jun 2012

Patients are good judges of the standard of the hospitals they use, according to a study that compared comments on NHS Choices with...

14 Feb 2012

The BMA’s GP committee has advised GPs not to be defensive and to respond constructively when patients place comments on the...

03 Aug 2011

GP practices have faced more criticism than hospitals in online comments made by patients on the Department of Health’s website,...

01 Jun 2011


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Insight results

Doctors can’t dismiss the power of the internet to enhance patient feedback, says Dr Bhupinder Mangat, a GP in Hounslow....

24 Mar 2009


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Video Diary results

This week’s EHI Video Diary follows Sean Riddell through a month of being the managing director of Emis.

06 Jan 2010


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