CSC partners with Savience kiosks

CSC has announced a partnership with healthcare kiosk specialist, Savience, to deliver self-service kiosks to NHS trusts.

The kiosks enable patients to check-in automatically for an appointment and to make sure their information is as up to date as possible.

Existing deployments have shown that self-service kiosks eliminate queues, free up reception staff time and help clinical staff to manage their workflow. They can also help to cut time waiting for patients who 'did not attend.'

The Savience system can read a barcode printed on an appointment letter or card to automatically log in the patient – or patients can key in their details manually on a touch screen.

“This is an exciting addition to the range of solutions that we can now offer UK trusts,” says Andrew Spence, CSC's UK director of healthcare strategy.

"By cutting down or eliminating reception queues, hospitals can run far more efficiently and clinical staff can be assured they have accurate up-to-date information about the patient.

"I believe trusts will greatly appreciate the 40% time saving benefits that the kiosk have been proven to deliver."

Savience managing director, Roger Everitt, said: “Working with CSC will provide the platform to enable us to work towards [making kiosks common place across the country]. Several trusts have already expressed an interest in the kiosks.”