Jon Hoeksma
Expertise:
Other professional
Patient want online access to services
I think the idea of patient access to their records has to be part of the future of the future patient-centred health services. But I'm also convinced that it is the ability to do things - order prescription refills, view test results, book appointments or email their GP - that is what patients most want. Viewing their record is a bit of an occassional activity - wanting convenient services isn't.
Roxanne
Expertise:
Policy maker/analyst
Could/Should patients be able to comment on healthcare services thorugh their Electronic Record?
I'm Roxanne Asadi, Project Manager at NHS Choices. I am working on a study for the Department of Health looking into the feasibility of allowing patients to feed back on their care via their on-line medical record. We are focusing on understanding the challenges involved both from a technical viewpoint as well as from the perspective of the market, users, clinicians and other stakeholders.
• Would it be possible to integrate a way of patient commenting through current Electronic Records?
• Do you see any barriers to doing this?
• Is there an appetite for broadening the ways we can leave feedback?
• Are you a system supplier of Electronic Records that would like to get involved?
I'd love to hear your thoughts on the topic if you're a system supplier, clinician, practice manager or wider stakeholder body or of course, a patient...
Lyn from eHealth Insider
Expertise:
Other professional
Please introduce yourselves
My name is Lyn Whitfield and I'm managing editor of eHealth Insider. I've just set up this group for debate about the idea of patient access to records, the technology that exists - or should exist - for giving people access to records, and the problems that access might solve for both the NHS and users. Please introduce yourselves, and get debating!
