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I see that the first discussion in this group is about staff engagement. All valid and important stuff but I'd like to approach benefits from another angle. The NHS is not alone in the way many business cases are created as justification for 'leap of faith' decisions. That's why so much benefits work is the remedial benefits realisation stuff we all recognise. The kit's been bought and installed, now the job is to squeeze some value out of it in a bottom-up sort of way. Given that around 50% of SROs are appointed, i.e. unwillingly dumped on, how do we get our bosses to pick sound strategic objectives to start with and then stay keen to see their projects through to success? Anybody got any good news stories to share?

Created by David Waller 2 weeks ago

David Waller 1 week ago Bad form, I admit... Ok, so I shouldn't reply to my own post, but as no-one else has, let me re-phras...

Does anyone else have the problem that when the term business case is mentioned to front line staff , they just run away? How else are folk getting them to commit requirements to paper?

Created by Steve Fuller 4 weeks ago

Duncan Enright 2 weeks ago Suppliers and interested organisations can help - can't they? One of the tasks of the British Nationa...

mbutler 3 weeks ago An IT dictionary? As an erstwhile clinician (..yawn..) I'd say it's because the language of 'business...

Alan Brown 4 weeks ago Talk to them "business case", "options appraisal", "clinical information str...

SteveBoxMML 4 weeks ago It is hard but achievable A significant part of the solution is for front line staff to own the solut...